fj77 Privacy Policy — How We Protect Your Personal Data

This Privacy Policy ("Policy") describes how fj77 ("Platform", "We", "Us", "Our") collects, processes, stores, and protects the personal data of individuals ("You", "Player", "User") who access or use the fj77 online casino and betting platform available at fj77.bio. This Policy applies to all players based in Bangladesh and to all data processing activities carried out by fj77 in connection with the operation of the platform. By registering an account with fj77 or accessing the platform, you acknowledge that you have read and understood this Privacy Policy.

fj77 is committed to handling your personal data responsibly and transparently. We process personal data only where we have a lawful basis to do so — primarily to perform the contract we have with you as a registered player, to comply with our legal obligations (including anti-money laundering requirements and KYC obligations), or where we have a legitimate business interest that does not override your rights. We do not sell your personal data to third parties, and we do not share your information with advertisers or marketing aggregators outside the fj77 platform.

fj77 uses your personal data only for the following purposes, each of which has a clearly defined lawful basis:

• To provide you with access to the fj77 platform, process your deposits and withdrawals, and deliver the gaming and betting services you have contracted with us to receive.
• To verify your identity and age as part of our KYC obligations, and to comply with applicable anti-money laundering and counter-terrorism financing requirements under Bangladeshi law.
• To operate our fraud detection and platform security systems, which monitor for suspicious login activity, unusual transaction patterns, and potential misuse of bonuses or promotional offers.
• To support our responsible gaming commitments, including monitoring gaming behaviour patterns for signs of problem gambling and enabling player protection tools such as deposit limits, loss limits, and self-exclusion.
• To respond to your customer support enquiries and to resolve any disputes or complaints in relation to your account, a specific game outcome, or a payment transaction.
• To send you promotional communications, bonus offers, and platform updates — only where you have provided your consent to receive marketing communications. You may withdraw this consent at any time through your account settings or by contacting our support team.

fj77 does not sell, rent, or trade your personal data. We share your information only in the limited circumstances described in this section, and always in a manner consistent with our obligations under applicable data protection and privacy law.

Where we engage third-party service providers to assist with the operation of the fj77 platform (for example, payment processing partners such as bKash, Nagad, Rocket and Upay; game software providers; identity verification services; and customer support tools), we share only the minimum personal data necessary for those providers to perform their contracted services. All third-party processors are required to handle your data under strict confidentiality obligations and to process it only in accordance with our instructions.

fj77 retains your personal data for as long as your account remains active, and for a minimum of five years after account closure, to meet our financial record-keeping and regulatory compliance obligations. Certain categories of data, such as identity documents submitted for KYC verification, may be retained for longer periods where required by law. We will securely delete or anonymise your personal data once the applicable retention period has expired and there is no longer a lawful basis to continue holding it.

fj77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, access controls that restrict employee access to personal data on a need-to-know basis, regular security audits, and segregation of player funds from operational accounts. All payment transactions are processed through licensed payment providers in Bangladesh operating under their own security and regulatory frameworks.

fj77 uses cookies and similar tracking technologies to operate the platform correctly, remember your preferences, and analyse how the platform is used. We use three categories of cookie: (a) Essential Cookies, which are strictly necessary for the platform to function and cannot be disabled; (b) Performance Cookies, which help us understand how players navigate the platform so we can improve it; and (c) Session Cookies, which maintain your logged-in state during a visit and expire when you close your browser. We do not use third-party advertising cookies or cross-site tracking technologies.

You can manage your cookie preferences through your browser settings. Most mobile browsers allow you to block or delete cookies, though disabling essential cookies may prevent certain parts of the fj77 platform from functioning correctly. Instructions for managing cookies vary by browser — refer to your browser's help documentation for device-specific guidance. If you are accessing fj77 on an Android device via Chrome or on an iPhone via Safari, each browser's privacy settings provide granular control over cookie handling.

fj77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or the way we operate the platform. When we make material changes to this Policy, we will notify registered players via email or through an in-platform notice at least 7 days before the changes take effect. The date at the top of this page indicates when this Policy was last updated. Continued use of the fj77 platform after a revised Policy takes effect constitutes your acceptance of the updated terms.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact the fj77 data privacy team by email at [email protected]. Please include your registered mobile number and a clear description of your query or request so that we can assist you efficiently. We aim to respond to all privacy enquiries within 5 business days.